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IT Help Desk Technician

DCI, a provider of full-service bank technology and processing solutions to the financial industry, is recruiting an IT Help Desk Technician at our Corporate Headquarters in Hutchinson, KS. The IT Help Desk Technician is responsible for providing accurate and timely first level technical support to DCI employees. The IT Help Desk Technician is also responsible to ensure calls are directed appropriately for escalation and the employee is updated with call status while in the queue for escalation.

 

Requirements:

  • Associates of Science degree in Information Systems, Computer Science or a related field or equivalent experience.
  •  One year of work experience in a help desk or computer support capacity preferred.
  •  Knowledge of computer hardware, peripherals, OS and software, Microsoft OS, Microsoft Office products, and printing applications required.
  • Understanding of the fundamentals of data communications, database applications, and host communications.
  • Requires a high level of technical field experience and be a member of an on-call rotation.
  • Occasional periods of driving and traveling to a customer or other DCI sites.
  • Ability to lift up to 80 lbs. is required. 
 
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Education

Associates of Science Degree in Information Systems, Computer Science or a related field or equivalent experience.

Experience

One year of work experience in a help desk or computer support capacity preferred.

Location

Hutchinson, KS 67501

Full Time

Standard Benefits

  • Health, dental, vision, life, cancer and long-term disability insurance
  • 401k retirement and profit-sharing plans
  • Paid vacations, sick leave and holidays
  • Spending accounts
  • AFLAC benefits
  • Employee assistance program
  • Job-related educational assistance
  • Wellness benefits
  • Fun, friendly work environment!

Applying for Employment

Complete the application form, then click "Submit" to process your application. Be sure to attach your resume and a cover letter that specifies the position for which you are applying and your salary requirements.

We are an E-Verify Employer
E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows us to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

Mail Applications To:
Data Center, Inc.
Attn: Human Resources
20 W. Second Ave.
Hutchinson, Kansas 67501
Fax: 620-694-6880
Email: hr@datacenterinc.com

DCI is proud to be an Equal Opportunity Employer and offers a drug-free workplace.

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