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eBanking Customer Support Specialist

Summary:

The eBanking Customer Support Specialist is responsible for providing accurate and timely support to DCI customers regarding their questions and concerns about various DCI software applications. The eBanking Customer Support Specialist  provides support with the eBanking application.

Position Requires:

  • Two year’s work experience in a financial institution.
  • Associates Degree or equivalent experience (Bachelor’s degree preferred).
  • Must possess a broad knowledge of all areas in support and DCI in general. Must possess the technical ability to test and troubleshoot new products and procedures.
  • Must possess general knowledge of all areas of the banking industry, demand deposit accounting, and related financial data processing.
  • Excellent verbal and listening skills, in person and over the telephone including the ability to be a successful team player.
  • Exceptional written communication skills on external and internal correspondence.
  • Proficient in PC operations with advanced proficiency in Microsoft Office applications.
  • Possess sound analytical problem determination and resolution skills.
  • Effective time management and organization skills.
  • Ability to assist DCI customers with a friendly and professional attitude.
  • Good interpersonal skills including the ability to be a successful team player.
  • Extended periods of sitting and computer work.
  • Extended periods using a telephone.
  • Occasional periods of driving to bank sites.
 
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Education

Associates Degree or equivalent experience (Bachelor's degree preferred)

Experience

Two year's work experience in a financial institution.

Location

Hutchinson, KS 67501

Full Time

Standard Benefits

  • Health, dental, vision, life, cancer and long-term disability insurance
  • 401k retirement and profit-sharing plans
  • Paid vacations, sick leave and holidays
  • Spending accounts
  • AFLAC benefits
  • Employee assistance program
  • Job-related educational assistance
  • Wellness benefits
  • Fun, friendly work environment!

Applying for Employment

Complete the application form, then click "Submit" to process your application. Be sure to attach your resume and a cover letter that specifies the position for which you are applying and your salary requirements.

We are an E-Verify Employer
E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows us to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

Mail Applications To:
Data Center, Inc.
Attn: Human Resources
20 W. Second Ave.
Hutchinson, Kansas 67501
Fax: 620-694-6880
Email: hr@datacenterinc.com

DCI is proud to be an Equal Opportunity Employer and offers a drug-free workplace.

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