The DCI team has a very hands-on approach to managing their bank relationships. That level of service, coupled with a competitive software product, makes DCI a company that works well with our bank philosophy and existing business processes.
David Harris, CEO, RelianzBank, Kansas
We have eliminated unnecessary processes, equipment and courier expenses, that have significantly increased service and bottom line benefits.
Lloyd Davidson, President, First Bank Kansas
The relationships DCI creates with their clients, and the flexibility of iCore were the key reasons we chose them.
Jeff Ball, President, Friendly Hills Bank, California
Why DCI?
Leading Technology
DCI offers you a comprehensive package of innovative software solutions developed specifically for the community bank. That includes iCore360,® our award-winning web-based .NET core processing system (just see what our customers say), and a full range of complementary programs and services. iCore360 offers the most advanced core processing software on the market today, designed in collaboration with bank clients just like you.
You’re our only focus
Developing better core bank technology is our business – our only business. We tolerate no distractions from our purpose – to stay on top of your banking needs and technology trends so that we can bring you the most advanced, useful software and services possible. Maybe that’s one reason our contract renewal rate is near 100 percent year after year. Just read what our customers say.
We’re independent and stable
DCI is an independent company, and owners include several of our customers. We are guided solely by what is in the best interest of our customers, and are uniquely accountable to our customers. We are guided by your needs as a banker, not stock market expectations.
Independent = responsive
Our independence allows us to be more flexible and innovative. We’re adaptable and nimble, able to respond quickly to customer needs and industry trends. You won’t wait years for a request or needed system upgrade.
You have a say
We’re good listeners. We collaborate with you and encourage all customers to share their needs, wants and ideas. You have direct access and input into the executive management and development process via many channels. And we have very active customer-led user groups. That’s right, our development is truly customer-driven. Most of our most innovative solutions originated from customers. You can be sure that when our customers identify a need, we’ll find an innovative, easy-to-use solution ... and get it done quickly. If you want custom features for your individual needs, we’ll commit to a quick completion date up front.
Support that never sleeps
DCI delivers personalized support 24/7/365, no matter what the day or hour. You’ll always talk with a live support person, never a recording, and we guarantee a response in a matter of minutes. Plus, you have a dedicated Relationship Manager who makes regular visits and is always on hand to consult and make sure your bank has everything it needs.
Competitive edge
Our sophisticated core technologies do much more than just streamline and automate your critical day-to-day transactions, operations and information. DCI and iCore360® help boost your operational efficiency, profitability and customer satisfaction. In short, DCI helps make you more competitive.
Easy for you
DCI solutions are the most intuitive and easy to use. Implementation is smooth and simple. Before, during and long after conversion, our specialists with more than 200 years of experience in banking and technology make sure you have all the support and training you need to ensure you realize the full potential of your DCI investment.
Training...as you like it
With DCI University, you can choose the training that works best for you – in person or at your own computer. Attend classes at your bank ... at one of our facilities ... live via the Internet ... or even at our annual conference where sessions are free.
Now, the new DCI University Online Campus delivers the same instructor-led training classes on all aspects of our iCore360 system that you can take at your own pace ... on your own computer ... when you want.
Experience & expertise in depth
Established in 1963, DCI is one of the most experienced and innovative developers of bank technology in the nation. Our staff of nearly 300 professionals combines experience with expertise in the banking industry, technology, education and management. That’s more than 200 years of collective experience. And that means you can rest easy.
Be part of our community
DCI serves hundreds of banks across the nation. But you’re never on your own or lost in the crowd at DCI. When you become a DCI customer, you’ll be part of the most supportive, rewarding community of bankers anywhere. Now, isn’t that where you want to be? Make it personal. Make DCI your core processor.
Call today to see how DCI can make your bank more efficient, competitive ... and profitable!