About Us

 

 

You guys definitely have a ‘Mercedes’ of a product!

 

Scott Yi, Pacific City Bank, California

 

 

 

 

 

DCI treats their customers like family and gets us involved.

 

Brad Gregory,
President, Bank of Bolivar, Missouri

 

Products
& Services

 

As a community bank you need advanced core software and technology you can trust to help you meet the ever-changing challenges of today’s banking environment.

DCI and iCore360® are the answer. Advanced bank software and technologies backed by a community of bankers who genuinely care about you. Just read what our customers say

iCore360° Core Banking Software

Ready for a better core experience? Tired of putting up with cumbersome and inflexible bank technology and unresponsive support?

iCore360° is the most up-to-date core processing software solution for complete bank management … built and delivered on the most advanced Web-enabled technologies available, including Microsoft .NET and Oracle, with fully integrated complementary options to give your community bank optimal efficiency, flexibility and profitability.

Read about our selection for the Top 100 IT Awards from InfoWorld.

iCore360°, developed in collaboration with community bankers like yourself, is an award-winning scalable core software that adapts and responds to your needs. Intuitive and easy-to-use, iCore360° software automates and streamlines your banking workflow, giving you complete freedom to access and manage your customer information any way you want.

The bottom line: iCore360° delivers the competitive edge for community bankers like you. Read more

Companion Options

iCore360° includes a full range of integrated bank software and technology options to give you seamless access to even more power and capability:

InstaKey® ATM Network and Card Services™

... your single source for ATM and card services with our own dedicated ATM network, comprehensive software, support and customized services you can’t get anywhere else. Your ATM and debit/ credit card program has never been more easy or profitable. Read more...

Internet Banking

... the most comprehensive Internet banking solution available with features you can’t find anywhere else ... with all the function commonly reserved for only the largest institutions ... no need for additional technical expertise or personnel to operate a full-service branch online. Read more

Mobile Banking

... give your customers the convenience to bank with you on any mobile device. Read more...

Teller

... your key to a completely intuitive and automated teller line that increases productivity, enhances customer service and reduces costs. Read more...

Proof21 Teller Capture and Proof

... a flexible, intuitive solution for complete capture and end-to-end clearing with proof and balance functions directly from your teller line and iCore360 software. Read more...

InfoSight Reporting

... advanced tools to access and report on any detail of your bank’s data to track and gain insight into profitability and every aspect of your operation. Read more...

Inter@ct Online Statements and Positive Pay

... using the latest online technologies to deliver statements, check images and notifications to your customers via the Internet through Inter@ct Statements ... and Inter@ct Positive Pay™ helping detect check fraud before money leaves the bank. Read more...

Imaging & Remote Capture

... delivering the best in full-service image processing ... faster and with more accuracy. Read more...

 

iCore360° Document Imaging

... a next-generation document management solution featuring the most advanced, integrated and automated program to handle storage systems. Read more...

Backroom Services

... a variety of services that help make your bank more efficient ... from daily exception-item online viewing ... to mailroom services ... to research item retrieval. Read more...

Customer Relationship Management

... helping you realize more effective marketing and productivity and increased client and employee retention ... with real-time reporting that ensures accountability. Read more...

Bonus Checking

... building customer loyalty and profits by enticing and rewarding profitable customers to use other profitable products and services. Read more...

 

DCI also partners with leading-edge companies to offer you a variety of bank technology and software solutions that are fully compatible with iCore360°.

Customer Care

When it comes to customer care, no one treats you better. Our team of bankers and experts has you fully covered – from implementation and 24/7 support to custom programming and ongoing education. We’re always here for you!

Customer Support

Our relationship with you is our top priority. That’s more than just a statement. It is our business model. We go the extra distance to make sure you receive the most personalized solutions and support to fit your individual needs.

Before you even sign a contract, our customer support begins and never stops. Our on-site professionals monitor and customize your entire implementation, with trained specialists on call with live support for you 24/7/365. You'll never talk to a machine and we guarantee you'll get the help you need immediately or a response within minutes.

User Groups

And every DCI client is invited to participate in our user group program to submit and vote on customer requests to help improve our iCore360 software and technologies. In the last 10 years, DCI has implemented over 500 user group requests to our iCore360 core software.

DCI University

Our experienced instructors can help your bank realize the full potential of your iCore360° software and other DCI banking solutions through DCI University. We conduct hundreds of training sessions on a regular basis across the nation at customer locations, our education facilities, online and at our annual customer conference. We conduct training in person, via the Internet, and DCI University online campus, offering self-paced training from the convenience of your own computer. Read more...

Operational Efficiency Reviews

... detailed, on-site operational review to help you maximize all functional application areas at your bank, including deposits, loans, general management and profitability. Read more...

Networking / Technology

Our certified networking team draws upon years of experience and expertise to provide comprehensive, state-of-the-art support and solutions to keep your bank efficient and competitive. Read more...

Learn more about how DCI can help your bank become more profitable and competitive!