Customer Relationship
Management (CRM)

 

iCore360®/CRM, powered by CoreTrac, is an optional customer relationship management tool that offers you new ways to manage your customer relationships for greater loyalty, satisfaction and profitability.

Read about the DCI / CoreTrac partnership that provides the best in CRM systems.

Features

iCore360/CRM helps you better understand your current customer relationships and capture valuable information on prospects. Missed opportunities will be a thing of the past.

You’ll discover innovative new sales and service procedures that improve your bottom line by...

• Tracking leads and referrals
• Recommending products based on customer demographics
• Developing targeted and trackable marketing and incentive campaigns
• Increasing cross-selling opportunities
• Managing pipelines
• Creating and managing custom reports
• Real-time reporting by product, employee, department and branch
• Tracking performance goals
• And much more

Benefits

You’ll discover these and many more benefits from iCore360/CRM:

• More effective marketing
• Increased customer and employee retention
• Improved accountability and control
• Increased productivity
• Decisions based on more reliable information
• Single-sign-on capabilities
• Easy to use, flexible and efficient

DCI worked closely with CoreTrac and bankers like yourself to ensure a customer relationship management tool that provides the meaningful capabilities you need to stay ahead in this challenging environment.

 

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Learn more about how iCore360/CRM can benefit your bank!