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Backroom Services

DCI provides a full range of backroom services, including:

• Proof encoding
• Bulk filing and storage
• Research and item retrieval
• Exception item pull for overdrawn accounts, stop-pays, no master, closed accounts, large dollar amounts, multi-signature and user-defined items
• NSF processing
• Qualified return and cash letter preparation
• Large item return notifications
• Statement rendering, including truncated statements, non-truncated statements , serial sorting of items and advertising/marketing inserts
• Mailroom services for first-class, audit confirmations, notices, month-end, quarter-end and year-end
• Year-end mailings include DPS composite letters, IRA statement of account, IRA 1099-R forms, loan composite letters, mortgage loan statements and window transaction forms
• Report capabilities for return item balance, statement rendering recap, On-us teller report and large item return